How does the voucher-based system work?
Users can buy vouchers from retail outlets. Each voucher contains a unique username and PIN, which grants access to the Wi-Fi network. Access time (in days, hours, minutes, and seconds) counts down when connected, and pauses when disconnected.
Where will the service be available?
The service will initially be rolled out in commercial centers across Africa, with plans to expand to other high-traffic locations such as malls, office complexes, airports, and public spaces.
How do I buy and activate a voucher?
Vouchers will be available at participating retail outlets. To activate, connect to the designated Wi-Fi network, enter the voucher username and PIN, and begin using the internet service.
What happens if I don’t use all my access time in one session?
The access time on the voucher will pause when you disconnect from the network and resume the next time you connect. Your remaining time will be available until it is fully used.
What internet speeds can I expect from this service?
Speeds will vary depending on the location and the number of connected users, but the goal is to provide a fast, stable connection that supports both personal and business needs, such as browsing, streaming, and communication.
Is the service secure?
Yes, the Wi-Fi network will use encryption and security protocols to protect users’ data and privacy. Users are encouraged to follow best practices, such as using secure websites and personal firewalls.
Can businesses partner with ONLINE KONNECT NETWORK to offer Wi-Fi services in their locations?
Yes, we welcome partnerships with businesses that want to offer Wi-Fi access to their customers. Interested parties can contact ONLINE KONNECT NETWORK for more information about collaboration opportunities.
How can I get support if I experience issues with the service?
Customer support will be available through our helpline, email, or live chat, offering assistance with connection issues, voucher problems, or other service-related concerns.
What are the long-term goals of the Wi-Fi Internet Service Provision project?
The project aims to expand digital access across Africa, empowering communities and businesses by providing reliable, affordable internet. We envision a future where widespread connectivity fosters economic growth, education, and innovation.